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At the end of a busy day, the last thing a CIO or Controller wants to read is an end-of-life (EOL) notice from one of their software providers. Work is tough enough – with constant security threats, budget cuts, time and expense requests, planning and forecasting reports and performance deliverables to be met – without needing to go through another risk assessment for outdated software.

So, the inevitable...

Majority of today's CIOs and IT decision makers believe infrastructure performance management tools can help improve the efficiency of their IT department, reduce risks, and lower running costs associated with their IT departments. Yet, most CIO and IT managers feel dissatisfied with the current PMI tools they have in place and lack the technical capabilities to administer infrastructure performance management...