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Tag: Support

April 10, 2020

Families First Coronavirus Response Act - Guide For Deltek Costpoint And Time & Expense

by Colin Quinn

As some of you may or may not be aware, Deltek announced some hot-fixes for Costpoint to assist customers in maintaining compliance in response to the Families First Coronavirus Response Act (H.R. 6201). Deltek will be releasing a special regulatory release, according to the below schedule, to ensure compliance with the new act.

The United States Government recently released the Family First Coronavirus Response...

May 25, 2017

Why now is the best time to migrate to Deltek Costpoint – Part 3 Manufacturing

by Colin Quinn

In our second installment of our three-part series on “Why now is the best time to migrate to Deltek Costpoint,” we discussed the technology behind GCS Premier and the greater reporting and customization offered by switching to Costpoint.

Previous Post: Why now is the best time to migrate to Deltek Costpoint – Part 2 Insight



Now, we will discuss our final benefit gained by switching from GCS to...

May 17, 2017

Why now is the best time to migrate to Deltek Costpoint – Part 2 Insight

by Colin Quinn

In our first installment of our three-part series on "Why now is the best time to migrate to Deltek Costpoint" we discussed GCS support and what it means for your business.

Previous Post: Why now is the best time to migrate to Deltek Costpoint – Part 1 Support



Now we will discuss another area of concern we've heard from our growing customers - insight. No, not the annual Deltek conference, but the...

May 4, 2017

Why now is the best time to migrate to Deltek Costpoint – Part 1 Support

by Colin Quinn

If you're reading this, chances are you have received a letter mailed from Deltek CEO, Michael Corkery back in October describing Deltek’s future plans for their GCS support services.

The most common concerns we have received have been:

What exactly do the support changes mean for the immediate future? What does this mean for current users?
For now, users do not have anything to be concerned about, sure...

October 13, 2016

Major TM1 Servers Outages to Begin in November 2016

by Colin Quinn

On November 24, 2016 your TM1 and Cognos Express servers will become inaccessible to your users!



Why is this happening?
The SSL (Secure Sockets Layer) Certificate bundled with IBM TM1 and Cognos Express expire on November 24, 2016. This certificate is used to encrypt communication between clients and the TM1 server.

IBM’s Urgent Message to all on premise Cognos TM1 and Cognos Express Customers...

July 22, 2014

Time is Money and Downtime is Expensive.

by Colin Quinn

Kinetek's comprehensive portfolio of support services is designed to help you resolve problems more quickly—or even prevent problems before they occur. Whether you want to upgrade your service or extend your technical support coverage, we offer highly skilled technicians who can provide remote or onsite support with a single point of contact.

Protect and extend the life of your software investment with...

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